Adobe will stop distributing and supporting Flash® Player after Dec 31, 2020 (please refer to Adobe Flash® Player EOL General Information Page). As a consequence, Adobe and most web browsers will stop supporting Flash® Player after the EOL Date. This situation will affect some of our instruments which use Adobe Flash® Player browser plug-in software in order to generate reports from a computer. Please note that it will still possible to perform experiments as normal and view the data in the graph page, but not export it as a report. The instruments affected by this change are AMPTS® II, AMPTS® II Light and Gas Endeavour® purchased before January 2019.
To solve this there are three options available:
(Recommended)
(Not recommended)
The options listed above are applicable to the instruments according to the table below
Hardware upgrade for a previous model of embedded server with Hall element sensor boards | Upgrade to latest embedded server, applicable for instruments with S/N: |
Hardware upgrade for a previous model of embedded server with Tung sensor boards | Requires system upgrade on both embedded server and sensor boards, applicable for instruments with S/N: |
Software upgrade for instruments equipped with the latest embedded server and Hall sensor board | Applicable for instruments with S/N*: Option for instruments with S/N Not applicable for instruments with S/N |
The software upgrade is free of charge while the hardware upgrades will be charged accordingly. Please contact support@bioprocesscontrol.com and we will assist you to select the right solution. To speed up the process, please include the following in your mail: