If you are interested in migrating your instrument, please send an e-mail marked BRS migration to support@bioprocesscontrol.com with the following information:
- Serial number of your instrument. It is a 16 digit number (XXXX-XXXX-XXXX-XXXX) that can be found on the sticker at the back of your instrument
- What e-mail you are using to login to the instrument
- A photo of the back of your instrument; showing the connections and sticker
- A photo taken from the top of the detection unit showing the green flow cells
Once we receive your e-mail we will come back to you with instructions on how to move forward with the migration.